In the last decade, we have witnessed a race towards digital transformation involving businesses across all sizes and industries looking to update their processes and introduce new ways of working.
Whether you are a big corporation or a small company, unless you've lived under a rock the last couple of
When running a business, finding ways to cut costs, streamline operations and save time is essential.
Turning your office into a paperless one could get you closer to these things quicker, and with no impact on the environment.
And if that's not enough to make you want to embrace the
The term "Digital Transformation" has been widely used across all industries and the imperative call to "Innovate" echoes around us.
Businesses and industries are quickly changing the way they operate, adopting new technologies to fulfil consumers' needs. And, even though the use of digital technology has
In today's competitive environment consumers increasingly value their experience with the product.
According to the The Future of Customer Experience Survey by PwC providing customers with a good experience improves loyalty and increases spending. [1]
But what makes for a good experience?
To start with, the basic ingredient for pleasant
Customer experience is now defined as the battleground to acquire and retain more customers.
According to a recent study by Walker [1], 86% of buyers will pay more for a better customer experience. And, surely by 2020 customer experience will become the key brand differentiator beating price and product.
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