Tag: customer experience
12 Posts

Claims Management Software for In-House Teams (2026 Guide)

TL;DR

If you manage claims internally, choosing the right claims management software can be the difference between clear oversight and operational risk.
In this guide, we break down how to choose the best claims management software for in-house teams in 2026, compare modern cloud-based platforms with legacy approaches and

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Claim Status Letter Templates: 9 Key Elements & Sample Emails

Sending regular Claim Status letters (or emails) to the parties involved in a claim is a crucial step in your claims management strategy to promote transparency and build trust in the claim process.

A Claim Status letter serves as an excellent opportunity to maintain an ongoing conversation with all parties

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Claims Management Software: 4 Proven Tips for Smooth Adoption

Implementing claims management software is a great way to help your company optimise claim processing, increase productivity and reduce manual errors.

A modern claims system can bring a lot of benefits to your company. While there’s a small upfront investment of time to get familiar with the platform, the

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Boost Claims Efficiency with These Checklists Examples

Employing a Claim Checklist is a key step to simplify your claim process and ensure you never miss a deadline.

Creating and implementing a list of to-dos specific to the type of claims you deal with can benefit your company in many ways from an increase in the efficiency of

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Claim Acknowledgement Letters Best Practice + Examples

Claim acknowledgement letters or emails are not just a formality but the first step in the claim process and an essential communication tool that you can use to improve the overall claim experience.

To assist you in crafting claim acknowledgement letters and emails that align with your claims workflow, we

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