This article is the first in a series of guides on how to make the most of Claimable.

Filters are one of our most versatile features and definitely one of the most used. But often they are not leveraged to their full potential.

The filtering functionality enables you to report

For too many years claims have been an afterthought and, as a result, suffer from somewhat of an image problem.

This has been widely demonstrated by research, especially in the insurance industry, where a bad claim experience is a trigger for switching provider for 83% of customers. ^[1]

Claims should

Do you feel you can't keep up with your workload? Do you finish work with the day feeling incomplete?

Work can often be stressful and dealing with claims can certainly absorb a lot of your energy.

We believe that having a productive day at work is the best way to

Notes is one of the most used features in Claimable, and nearly every claim has them! Notes are great for keeping track of claim progress, logging calls, building customer profiles and generally for sharing information with your colleagues.

Being able to collaborate with your team is vital for an effective

We strongly believe that a positive claims experience is key to building customers' loyalty and retention.

To deliver an experience that impresses, you need to adopt good customer relationship management strategies and have a meaningful communication with the people involved in your claims.

In other words, you must be able