Tag: productivity
10 Posts
Tips and advice on maximising claims efficiency, improving processes and automation.

Improve your CRM Strategies to Create a Positive Claim Experience 👍

For too many years claims have been an afterthought and, as a result, suffer from somewhat of an image problem.

This has been widely demonstrated by research, especially in the insurance industry, where a bad claim experience is a trigger for switching provider for 83% of customers. [1]

Claims should

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Introducing our New CRM Features 👩🏻‍💻👨🏾‍💻

We strongly believe that a positive claims experience is key to building customers' loyalty and retention.

To deliver an experience that impresses, you need to adopt good customer relationship management strategies and have a meaningful communication with the people involved in your claims.

In other words, you must be able

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