Tag: customer service
10 Posts

Claim Status Letter Templates: 9 Key Elements & Sample Emails

Sending regular Claim Status letters (or emails) to the parties involved in a claim is a crucial step in your claims management strategy to promote transparency and build trust in the claim process.

A Claim Status letter serves as an excellent opportunity to maintain an ongoing conversation with all parties

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Boost Claims Efficiency with These Checklists Examples

Employing a Claim Checklist is a key step to simplify your claim process and ensure you never miss a deadline.

Creating and implementing a list of to-dos specific to the type of claims you deal with can benefit your company in many ways from an increase in the efficiency of

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Claim Acknowledgement Letters Best Practice + Examples

Claim acknowledgement letters or emails are not just a formality but the first step in the claim process and an essential communication tool that you can use to improve the overall claim experience.

To assist you in crafting claim acknowledgement letters and emails that align with your claims workflow, we

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Managing Claims With Spreadsheets is Not a Good Idea.

Despite their ubiquity in business operations, spreadsheets are notoriously error-prone, often leading to costly and damaging consequences. From manual entry mistakes to hidden miscalculations, the risks are well-documented and far-reaching.

The most common reasons for mistakes are:

  • Manual data entry mistakes
  • Lack of validation
  • Complex formulas and hidden miscalculations
  • Lack
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Embrace the Digital Transformation Challenge 🚀 7 Tips to Help You Succeed!

The term "Digital Transformation" has been widely used across all industries and the imperative call to "Innovate" echoes around us.

Businesses and industries are quickly changing the way they operate, adopting new technologies to fulfil consumers' needs. And, even though the use of digital technology has

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