In today's competitive environment consumers increasingly value their experience with the product.
According to the The Future of Customer Experience Survey by PwC providing customers with a good experience improves loyalty and increases spending. [1]
But what makes for a good experience?
To start with, the basic ingredient for pleasant
Customer experience is now defined as the battleground to acquire and retain more customers.
According to a recent study by Walker [1], 86% of buyers will pay more for a better customer experience. And, surely by 2020 customer experience will become the key brand differentiator beating price and product.
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Do you feel you can't keep up with your workload? Do you finish work with the day feeling incomplete?
Work can often be stressful and dealing with claims can certainly absorb a lot of your energy.
We believe that having a productive day at work is the best way to
Notes is one of the most used features in Claimable, and nearly every claim has them! Notes are great for keeping track of claim progress, logging calls, building customer profiles and generally for sharing information with your colleagues.
Being able to collaborate with your team is vital for an effective
We strongly believe that a positive claims experience is key to building customers' loyalty and retention.
To deliver an experience that impresses, you need to adopt good customer relationship management strategies and have a meaningful communication with the people involved in your claims.
In other words, you must be able