Building trust is key to a pleasant customer experience - especially for those dealing with claims, as their ultimate goal is to turn frustrated customers into happy ones.

With the GDPR coming into effect in May 2018 EU citizens will have more control over their data and will be able

Article 32 of the General Data Protection Regulation (GDPR) states that both controller and processor should implement appropriate technical and organisational measures to ensure an appropriate level of security.

We, as a data processor, consider our customers' data security a priority and we are working on

In less than 3 months the new European Data Protection Regulation, the GDPR, will come into effect and all businesses dealing with European citizens' data will be required to comply.

So, it is now time for every business to take action in order to find themselves prepared by 25th May

In order to be ready for the GDPR by May 2018, it is important to start familiarising with its principles from now. This, and an audit of your organisation's processes will help you determine whether you will be able to cover individuals’ rights introduced by the GDPR and how.

This

The GDPR will take effect in May 2018. To better understand these new data privacy reforms, this article will analyse its background.

Back in 1950, the basic principles of data protection were set y the EU convention on human rights. This stated everyone should have had their privacy protected unless